Refund policy

We want you to love your purchase. If your shirt doesn’t fit quite right, we’re happy to help with an exchange.

• Exchanges are available for size changes only.
• All requests must be made within 7 working days from the date of purchase.
• Items must be unworn, unwashed, and in original condition with tags attached.
• To initiate an exchange, please email us at ferrousmettle@gmail.com with your order number and request.
• Please note: customers are responsible for return shipping costs, unless the item is defective or incorrect.

We only offer refunds in the case of:

• Defective items
• Incorrect items sent

Refund requests must be submitted within 7 working days from the date of purchase. Once we have received and inspected the item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method.
• Please allow 5–10 working days for the refund to reflect in your account.